Returns & Exchanges
At My Keeper, we want you to love every piece you wear, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags attached. If your selection isn't quite right, our simple online process ensures a quick resolution so you can find your perfect fit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Carefully place the items in their original packaging, ensuring all garment tags are intact and the product is in its original, unworn condition.
- 3.Label and Ship
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund or store credit within 5-7 business days to your original payment method.